DiscoverThe Art of PositioningThe Crisis Management Playbook | Oliver Aust & Gordon Firemark
The Crisis Management Playbook | Oliver Aust & Gordon Firemark

The Crisis Management Playbook | Oliver Aust & Gordon Firemark

Update: 2025-09-02
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Description

Your brand is one viral moment away from disaster.


Crisis management expert Oliver Aust and legal expert Gordon Firemark know this. They've watched brands crumble overnight, and others emerge stronger.


In this episode:

→ Crisis playbook that works (not theory)→ Training your team on it→ Legal safeguards before storms hit→ PR recovery when damage control fails→ Trust rebuilding that converts skeptics


It’s battle-tested strategies from experts who've pulled brands back from the brink.


This one is for those serious about brand resilience.

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Find gaps in your brand health and performance in 5 minutes with ⁠⁠⁠The Brand Health Audit⁠⁠⁠.

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Avoid wasting time reaching out to the wrong fit businesses, Dealfront lets you narrow your audience down without needing to pay for every signal. How badass are they? They’ve given The Art of Positioning listeners 10% off after your trial on this link: ⁠⁠⁠https://leadfeeder.partnerlinks.io/the-art-of-positioning⁠⁠


-03:43 Debating Bad Publicity

04:53 Types of Brand Crises

13:38 Handling Legal Battles and Public Perception

22:47 Crisis Communication Strategies

33:38 Building a Crisis Playbook

39:24 Collaborative Training with Clients

47:30 Trademarking and Brand Protection

49:29 Emerging Threats: AI and DeepFakes

54:22 Partnerships and Contracts

01:06:46 Rebuilding Trust After a Crisis

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5 episodes to binge on:


  1. ⁠⁠The no bullshit strategy⁠⁠⁠ with Alex Smith
  2. ⁠⁠Brand strategy in action⁠⁠⁠ with Cam Varner
  3. ⁠AI, Automation and Strategy⁠ with Leland Best and Chris Troka
  4. ⁠⁠Unmasking strategy⁠ with Beatrice and Elijah
  5. ⁠⁠What’s your position?⁠⁠ with Beatrice and Elijah


Reach out to guest speakers:

Gordon Firemark:

Law Firm | Entertainment Law Update podcast | Legit Podcast Pro podcast | Trademark Guide for Creators | Courses and Resources | YouTube | LinkedIn


Oliver Aust:

LinkedIn | Speak Like a CEO Academy | Speak Like a CEO Podcast


Follow Beatrice Gutknecht:

⁠⁠⁠LinkedIn⁠⁠⁠ | ⁠⁠⁠YouTube⁠⁠⁠ | ⁠⁠⁠Instagram⁠⁠⁠ | ⁠⁠⁠Website⁠⁠⁠


Produced by ⁠⁠⁠Your Podcast Sidekick

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The Crisis Management Playbook | Oliver Aust & Gordon Firemark

The Crisis Management Playbook | Oliver Aust & Gordon Firemark

Beatrice Gutknecht